4 Ways to Save on Inbound Shipping

August 31, 2017 - Unishippers

4-ways-to-save-on-Inbound-Shipping-624x326

When it comes to shipping, many small and mid-size business owners tend to focus on maximizing efficiency with outbound shipments while overlooking potential savings for inbound ones. Intrigued? Read on!

With the competitive state of the current marketplace, implementing a rigorous program to manage inbound shipments can minimize delays, trim your bottom line, and increase your shipping’s predictability and reliability.

By partnering with Unishippers, you have four easy ways to save on inbound shipping:

Save Money

Many vendors mark up inbound shipping costs! Your Unishippers shipping consultant can analyze your inbound and provide you with solutions on how you can save (and avoid those markups). Plus, we’ve developed strong relationships with the best carriers so you can save even more money. From UPS® express, ground and international to LTL, full truckload, air freight and more, we can arrange your shipments to be picked up and delivered practically anywhere.

Save Time

Unishippers will work with your vendors to book and manage your shipments—and can even provide a customized Routing Guide so they can easily contact us to arrange your shipping. Or, simply list Unishippers’s contact information on the purchase order forms you give to vendors and we’ll take it from there.

Save Paperwork

We offer consolidated invoice options and reports that provide complete details of all your shipments, regardless of carrier and shipment type, so you can get the total shipping picture.

Save Trouble

Inbound, outbound, express and freight: we do it all so you don’t have to. Our dedicated team of shipping experts will make sure you and your vendors get the service you deserve. It’s all a part of our Platinum Service benefits, developed for businesses just like yours.

Want some additional guidance? Reach out to your Unishippers team for a top-to-bottom assessment of your shipping program. They can evaluate all aspects of your outbound and inbound shipments and provide a plan that improves predictability and reliability within your company’s supply chain and enhances overall customer service. Give them a call today!

Understanding Small Package Terms and Conditions

Deciphering Small Package Terms & Conditions

June 8, 2017 - Unishippers

Have you read every word of your carrier’s service guide? We didn’t think so. But have no fear! Unishippers has 30+ years of experience in all things shipping and we’ve put together some of the most commonly-referenced small package shipping terms and conditions and how they may be applicable to your business’s shipping.

Service Guarantee

Many carriers have a service guarantee that promise on-time delivery of shipments based on the service level the shipper selects. If the carrier has a service failure (the shipment isn’t delivered on time), the shipper can request a refund. However, there are conditions and exclusions that service guarantees are subject to, including, but not limited to:

  • A package addressed to a P.O. Box is typically not covered by service guarantees
  • Carriers often make service guarantee modifications during peak shipping times, such as holidays
  • Service guarantees do not apply to packages that are subject to Large Package Surcharge or Additional Handling Fees or packages that exceed maximum weight and size limits

If you need to request a refund due to a service guarantee failure, you must file an official Guaranteed Service Refund request within 15 calendar days of the scheduled delivery date.

Dimensional Weight

Both UPS® and FedEx® use the greater of the dimensional weight or the actual weight of a package as the billable weight (the weight used to calculate your rate). The way a carrier determines dim weight can vary and the calculations are a bit complex.

Bottom line: always be sure to enter in the correct dimensions and weight when preparing your shipment. That way, the carrier’s system can automatically calculate the dim weight for you and determine what the billable weight should be.

If you don’t enter in the correct dimensions and weight, the carrier has the right to audit the shipment, verify the weight and dimensions, and make appropriate adjustments to your shipping charges.

Items Not Accepted for Transport/Prohibited Items

There are items that small package carriers typically do not accept for transportation. If found in their systems, the carriers reserve the right to return the shipment at the shipper’s risk and expense. Below are a few examples of the types of items that are typically not accepted for transport.

  • Coins, cash, currency, bonds, postage stamps, money orders, and negotiable instruments (such as drafts, bills of exchange, or promissory notes, but excluding checks)
  • Counterfeit goods (also commonly referred to as “fake goods” or “knock offs”)
  • Common fireworks
  • Marijuana
  • Unset previous stones and industrial diamonds

Please note that this is not an exhaustive list. If you are unsure that an item you are shipping is prohibited, check with the carrier’s Service Guide for a comprehensive list.

Hazardous Materials

Also referred to as HAZMAT or “Dangerous Goods,” these items have strict shipment requirements and restrictions.  In fact, the Federal Government determines what materials are considered hazardous under Title 49 of the Code of Federal Regulations (49 C.F.R.).

If you are shipping hazardous materials, you must indicate that you are doing so, provide a Dangerous Goods class and make sure that the shipment is properly packaged, marked and labeled in accordance with all applicable laws, rules and regulations. It is highly recommended that you contact the carrier well ahead of time if you need to ship hazardous materials for the first time, as many carriers require that you sign a contract specifically related to transporting HAZMAT materials.

Not sure how to figure out what your Dangerous Goods class is? Contact Unishippers for help.

Perishable Commodities

Items that require refrigeration (or other environmental control) like food, live animals, flowers, biological materials and beverages are considered perishable commodities. Perishable commodities are accepted for transport solely at the shipper’s risk for any damage arising from the perishable nature of the item. And take note, you will not be able to file a claim for any damage arising from the transport of perishables due to exposure to heat or cold or the perishable nature of the item.

It is recommended (and for some carriers a requirement) that your shipment is packaged for a minimum transit time of 12 or 24 hours (domestic and international, respectively) greater than the shipment’s delivery commitment time.

Limits of Liability

Every carrier has a maximum liability for loss or damage for each shipment, this is also known as the carrier’s limits of liability. For many parcel carriers, the carrier’s maximum liability for loss or damage is limited to $100 on shipments with no declared value – regardless of the actual value of the shipment. If your shipment exceeds $100 in value, you may want to consider declaring the actual value of your shipment. Doing so will trigger the automatic purchase of shipment insurance for a small additional charge.

Need a shipping expert on your team? Navigating through complex shipping rules and regulations can take precious time and resources away from a company. Unishippers has been handling the logistics of 50,000+ businesses for more than 30 years – and we can help your business, too.

Contact Unishippers today to get started.

Blog Graphic 3

How to Create Mailing Lists in Express Manager

April 4, 2017 - Unishippers

Creating labels for multiple shipments at the same time doesn’t have to be a headache! From sending customer appreciation gifts to the mass shipping of documents, creating custom mailing lists in Express Manager can save you time. Create a mailing list within Express Manager with up to 150 addresses and prepare all 150 labels in the amount of time that it would normally take you to prepare one. Follow the step-by-step guide below to set up a mailing list and get started! Continue reading

Blog Graphic 1

How to Manage and Create a Commodity List on Freight Manager in 3 Steps

- Unishippers

If you repeatedly ship the same commodities and dislike repetitive tasks, we’ve got your back (and your sanity)! You can create a searchable Commodity List on Unishippers Freight Manager so that you don’t have to manually enter in the commodity details each time you prepare a shipment (think: class, weight, description, dimensions, NMFC code, etc.). Follow the three easy steps below to create your own commodity list and save some time! Continue reading

Blog Graphic 2

How to Set Up a Default Commodity in Freight Manager

- Unishippers

If you ship the exact same thing the majority of the time, this handy feature on Freight Manager is for you! By creating a Default Commodity, your shipment information will automatically populate each time you quote or prepare a freight shipment (think: class, weight, description, dimensions, NMFC code, etc.).

Interested? Follow these easy steps below to get started: Continue reading

workplace conflict

Resolving Workplace Conflict

February 22, 2017 - Unishippers

While the recent presidential election may be over, the state of politics is still a common topic of conversation among coworkers. Differences of opinion can, at times, result in workplace conflict. Relationships can get strained while discussing controversial topics. Read on to learn about the different types of workplace conflict and strategies to help resolve it.

The workplace is comprised of a diverse group of employees with varying viewpoints on many subjects. While a diverse staff offers plenty of unique perspectives that can benefit your business, these varying viewpoints can also generate conflict. Work relationships and morale can be harmed as a result, and so can your business. A study on workplace conflict found that in 2008, U.S. employees spent 2.8 hours per week dealing with conflict. This accumulated to nearly $359 billion in paid hours for the year.

Frustration between individuals or groups happens for many reasons, including:

  • Change
  • Disagreement
  • Irrationality
  • Stigmas/discrimination
  • Diverse backgrounds and cultures
  • Stress
  • Harassment

As a leader, there are steps you can take to resolve conflict and turn it into a growth experience for your team. There are also steps you can take to prevent conflict from occurring in the first place. Having clear, frequent communication and a well-functioning organizational structure are some of the best ways to prevent conflict from initially developing. Encourage employees to discuss issues and misunderstandings with their superiors before it reaches a tipping point. Clear definitions of professional roles, responsibilities, and reporting structures help to improve both communication and accountability.

If a conflict does arise, your employees will look to those in leadership roles to resolve it. It is important to create a safe, supportive environment to discuss the conflict with those involved. Be sure to monitor your own and others’ actions, being alert to any confrontational behaviors. You can begin by identifying common goals and interests, as well as standards for working through problems. Together, come up with clear solutions that all parties can commit to.

If conflicts cannot be resolved, it may be time to involve a Human Resources professional who is trained in conflict management. This is especially true if:

  • Employees threaten to quit over the issue
  • Respect among employees is lost and disagreements become personal
  • The conflict affects organizational success

Conflict naturally occurs in any group of people. While it may initially feel tense, conflict has the potential to be a healthy experience for your employees if managed well. Encourage employees to debate and offer new perspectives, while moderating closely to ensure a healthy, respectful working environment.

Unishippers franchise owners are small- and mid-sized business owners just like you. From hiring, staying up to date on technology, managing your staff and more, we know that a lot goes in to growing your business. That’s why Unishippers provides helpful tips to keep your business in top shape, from shipping and beyond.

2016 LTL Platinum Partner of the Year: Estes

Unishippers Global Logistics Recognizes Nine Top Carrier Partners

February 9, 2017 - Unishippers

Frontline Freight, Holland, A Duie Pyle, Ward Transport & Logistics, Reddaway, Southeastern Freight Lines, SAIA®, YRC Freight and Estes® Are Honored for Service Quality and Performance

Unishippers recently honored nine carrier partners that played a significant role in the company’s success in 2016. The awards were presented in January at the company’s annual convention. The following carriers were selected by the Unishippers franchise system based on service quality and performance, loss and damage events, customer service, claims resolution and overall commitment to partnership. Check out the winners and photos below:

  • 2016 Asset-Light LTL Carrier Partner of the Year: Frontline Freight
  • 2016 Midwest Region LTL Carrier Partner of the Year: Holland
  • 2016 Northeast Region LTL Carrier Partner of the Year: A Duie Pyle and Ward Transport & Logistics Corp
  • 2016 Western Region LTL Carrier Partner of the Year: Reddaway
  • 2016 Southeast Region LTL Carrier Partner of the Year: Southeastern Freight Lines
  • 2016 Multi-Regional LTL Carrier Partner of the Year: SAIA
  • 2016 National LTL Carrier Partner of the Year: YRC Freight
  • 2016 LTL Platinum Partner of the Year: Estes
2016 Asset-Light LTL Carrier Partner of the Year: Frontline Freight

2016 Asset-Light LTL Carrier Partner of the Year: Frontline Freight

2016 Midwest Region LTL Carrier Partner of the Year: Holland

2016 Midwest Region LTL Carrier Partner of the Year: Holland

2016 Northeast Region LTL Carrier Partner of the Year: A Duie Pyle

2016 Northeast Region LTL Carrier Partner of the Year: A Duie Pyle

2016 Northeast Region LTL Carrier Partner of the Year: Ward Transport & Logistics Corp

2016 Northeast Region LTL Carrier Partner of the Year: Ward Transport & Logistics Corp

2016 Western Region LTL Carrier Partner of the Year: Reddaway

2016 Western Region LTL Carrier Partner of the Year: Reddaway

2016 Southeast Region LTL Carrier Partner of the Year: Southeastern Freight Lines

2016 Southeast Region LTL Carrier Partner of the Year: Southeastern Freight Lines

2016 Multi-Regional LTL Carrier Partner of the Year: SAIA

2016 Multi-Regional LTL Carrier Partner of the Year: SAIA

2016 National LTL Carrier Partner of the Year: YRC Freight

2016 National LTL Carrier Partner of the Year: YRC Freight

2016 LTL Platinum Partner of the Year: Estes

2016 LTL Platinum Partner of the Year: Estes

“The most fundamental aspect of our business is having reliable carrier partners that we can trust day in and day out to promptly deliver our customer’s shipments with excellence. Their performance ultimately impacts our customer relationships and reputation,” said Kevin Lathrop, CEO and President of Unishippers. “We have the upmost trust in each of these carriers, and truly appreciate all their hard work.”

Unishippers was created with the simple idea that by partnering with major shipping suppliers and reselling their services, negotiated discounts and an increased level of customer service would be passed on to small and medium-sized businesses. With a carefully selected carrier network of more than 30 local, regional and national freight carriers and a groundbreaking relationship with UPS®, Unishippers has earned an outstanding reputation among its more than 50,000 customers for being able to provide the rates and customer service generally reserved for Fortune 500 companies.

keepshipping

Properly Prepping Packages for the Holidays

November 8, 2016 - Unishippers

6 Tips for Properly Preparing Your Packages This Holiday

In the rush to get orders out the door this holiday season, it’s easy to rush on properly prepping pallets and shipments, which when not properly prepared, can lead to damaged shipments. So we’ve made a quick list for you to check before sending your shipment on its merry way. Continue reading