Monthly Archives: November 2015

Holiday Shipping Tips Series: Stay Up-To-Date on New Rates

November 30, 2015 - Unishippers

The holiday season means new models of toys, new models of tech gadgets and yep, you guessed it, new rates from carriers. Wrateshile it isn’t a particularly fun topic to stay abreast on, staying educated on new rates from carriers will give your business time to adapt for the holiday season and beyond.

Last year, UPS and FedEx announced that they would use the greater of the dimensional weight or the actual weight of a package as the billable weight for all domestic services in 2015. Dimensional weight pricing uses both weight and size when determining how much to charge for delivering a parcel. Best practices for dimensional weight pricing include using smaller, tighter packaging; avoiding over-boxing; and, if possible, for lighter items, consolidating several items into one box.

Another rate change announced by UPS and FedEx this year may have a noticeable impact on oversized shipments. UPS has established specific weight and size limits for packages. Packages that are “Over Maximum Limits” will not be accepted by UPS for transportation. If they are picked up by the driver in error, they will be subject to additional Over Maximum Limits charge.

Your Unishippers office can work with you to help identify new cost savings or opportunities in other parts of your shipping to help mitigate the potential impacts of rate changes.

Holiday Shipping Tips Series: Manage Expectations

November 19, 2015 - Unishippers

When you tear open your present on Christmas morning and find that it’s the knit sweater from your Aunt Darlene that you’ve always never wanted (and it’s covered in cat hair). If you had only toned down your expectations earlier, you might not have been so disappointed. The same goes for managing your customer’s expectations during the busiest shipping time of the year. sweater

If possible, recommend to your customers to place orders and ship as early as possible to account for any delays. And keep in mind, the holiday season brings with it winter storms, which can also cause unexpected delays. Make sure customers know how quickly orders can be filled and include the time it will take to get from point A to point B. And, become familiar with temporary changes to service guarantee commitments for small package shipments, which are typically extended during the peak of the season.

Also, it’s a good idea to be aware of carrier’s holiday shipping schedules. The majority of shippers will not deliver packages on Thanksgiving, Christmas, New Year’s Eve or New Year’s Day.

Rising shipping volumes and longer transit times during the holiday season can be stressful for small- to mid- size businesses. But focusing on the aspects of the shipping process that can be controlled can help make the season still stay bright. (We make no promises about having to wear that sweater to your family get together, though).


Holiday Shipping Tips Series: Have a Response Plan

November 9, 2015 - Unishippers

Sometimes, bad stuff just happens. Like your cousin Eddie shows up unannounced with his mobile home or your boss gives you a subscription to a Jelly of the Month club instead of a bonus check – or your shipment arrives damaged. The important thing to remember this holiday season is not to panic and have a response plan for damages in place before it happens. Here are some things to keep in mind while you are creating your response plan: Continue reading