3 Tips To Help Increase the Odds of Success
Questioning a reweigh charge? Have a guaranteed service failure claim? Investigating a discrepancy on a shipment invoice? Disputes happen from time to time, and when they do, we want to help ensure a speedy resolution between you and the carrier. Check out these tips for dealing with disputes.
Tip #1: Keep It Fresh
Rather than waiting until a shipment is due to be paid, disputes should be filed with the carrier as soon as possible, and no later than 20 days past the delivery date. At this point, details are still fresh and the invoice is not yet delinquent, which will make it easier to work your dispute with the carrier than if it is filed outside of this timeline. Continue reading
Cold calling is more than just a “necessary evil.” For many small and mid-size businesses, it’s an integral part of finding new and qualified leads to help drive steady and efficient new business revenue. For best results, consider these key tips and techniques: Continue reading
It Ain’t Over Til It’s Over: What to Do If Your Claim Has Been Denied
Oh joy. You just received the dreaded “denied” letter from the freight carrier after you filed a claim. But don’t despair! If you’ve been keeping up with our Claims Series, you’ll know that persistence pays in the world of freight claims. It is very important to read the denial letter carefully because a denial letter does not always equal the end of the conversation with a carrier. Continue reading