Tag Archives: shipment insurance; claims

Coming Out Ahead on Claims

June 29, 2015 - Unishippers

Part I: Small Packages

Your customer’s eagerly anticipated shipment arrives, but that delicate piece of electronic equipment inside sounds like a maraca when they lift the box. It happens to the best of us: the customer reached out to you and you’ve just found yourself in the dreaded “claim zone.”

While nobody wants to have to file a claim with a carrier, damaged or lost shipments
do happen, and it’s important for you and your customers to understand how to deal with them.  Continue reading